Nondiscrimination and Communication Assistance Notice

Nondiscrimination and Communication Assistance Notice

Nondiscrimination and Communication Assistance Notice

Effective Date: October 1, 2026

Effective Date: October 1, 2026

Effective Date: October 1, 2026

Last Updated: October 1, 2026

Last Updated: October 1, 2026

Last Updated: October 1, 2026

All People Are Welcome

WellifyCare Medical S.C. provides services in a respectful and nondiscriminatory manner. Consistent with applicable law and practice policy, we do not exclude people, deny benefits, or discriminate because of race, color, national origin, ancestry, ethnicity, sex, pregnancy, age, disability, religion or creed, marital or family status, sexual orientation, gender identity, or another status protected by law.

Clinical recommendations and service availability may appropriately differ based on individual medical needs, professional judgment, clinician licensure, service scope, and legal requirements.

Communication Assistance

WellifyCare Medical S.C. provides appropriate auxiliary aids and services to people with disabilities and meaningful language assistance to people whose preferred language is not English when required for effective communication and by applicable law. Available assistance may include:

  • qualified interpreters;

  • information in alternative formats; and

  • reasonable communication accommodations.

These services are provided free of charge when required. If you need an interpreter, auxiliary aid, alternative format, or another communication accommodation, please tell us when scheduling or contact us as early as possible.

Free language assistance and disability accommodations are available. Call (262) 261-8880.

How to Report a Concern or File a Grievance

If you believe WellifyCare Medical S.C. failed to provide communication assistance or discriminated against you, you may contact our Civil Rights Coordinator. Please describe what happened, when it happened, the people involved, and how we can reach you. You may submit a concern verbally or in writing, and we will provide reasonable assistance if you need help.

Civil Rights Coordinator
WellifyCare Medical S.C.
18200 W. Capitol Drive, Suite 200
Brookfield, WI 53045
Phone: (262) 261-8880
Email: info@wellifycare.com

You may also file a civil-rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights:

U.S. Department of Health and Human Services


Office for Civil Rights
200 Independence Avenue SW
Washington, DC 20201
Phone: 1-800-368-1019
TTY: 1-800-537-7697
Complaint portal: https://ocrportal.hhs.gov/ocr/smartscreen/main.jsf

Other federal or state complaint rights may also apply. We will not retaliate against anyone for requesting assistance, raising a concern, or filing a complaint in good faith.

All People Are Welcome

WellifyCare Medical S.C. provides services in a respectful and nondiscriminatory manner. Consistent with applicable law and practice policy, we do not exclude people, deny benefits, or discriminate because of race, color, national origin, ancestry, ethnicity, sex, pregnancy, age, disability, religion or creed, marital or family status, sexual orientation, gender identity, or another status protected by law.

Clinical recommendations and service availability may appropriately differ based on individual medical needs, professional judgment, clinician licensure, service scope, and legal requirements.

Communication Assistance

WellifyCare Medical S.C. provides appropriate auxiliary aids and services to people with disabilities and meaningful language assistance to people whose preferred language is not English when required for effective communication and by applicable law. Available assistance may include:

  • qualified interpreters;

  • information in alternative formats; and

  • reasonable communication accommodations.

These services are provided free of charge when required. If you need an interpreter, auxiliary aid, alternative format, or another communication accommodation, please tell us when scheduling or contact us as early as possible.

Free language assistance and disability accommodations are available. Call (262) 261-8880.

How to Report a Concern or File a Grievance

If you believe WellifyCare Medical S.C. failed to provide communication assistance or discriminated against you, you may contact our Civil Rights Coordinator. Please describe what happened, when it happened, the people involved, and how we can reach you. You may submit a concern verbally or in writing, and we will provide reasonable assistance if you need help.

Civil Rights Coordinator
WellifyCare Medical S.C.
18200 W. Capitol Drive, Suite 200
Brookfield, WI 53045
Phone: (262) 261-8880
Email: info@wellifycare.com

You may also file a civil-rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights:

U.S. Department of Health and Human Services


Office for Civil Rights
200 Independence Avenue SW
Washington, DC 20201
Phone: 1-800-368-1019
TTY: 1-800-537-7697
Complaint portal: https://ocrportal.hhs.gov/ocr/smartscreen/main.jsf

Other federal or state complaint rights may also apply. We will not retaliate against anyone for requesting assistance, raising a concern, or filing a complaint in good faith.

All People Are Welcome

WellifyCare Medical S.C. provides services in a respectful and nondiscriminatory manner. Consistent with applicable law and practice policy, we do not exclude people, deny benefits, or discriminate because of race, color, national origin, ancestry, ethnicity, sex, pregnancy, age, disability, religion or creed, marital or family status, sexual orientation, gender identity, or another status protected by law.

Clinical recommendations and service availability may appropriately differ based on individual medical needs, professional judgment, clinician licensure, service scope, and legal requirements.

Communication Assistance

WellifyCare Medical S.C. provides appropriate auxiliary aids and services to people with disabilities and meaningful language assistance to people whose preferred language is not English when required for effective communication and by applicable law. Available assistance may include:

  • qualified interpreters;

  • information in alternative formats; and

  • reasonable communication accommodations.

These services are provided free of charge when required. If you need an interpreter, auxiliary aid, alternative format, or another communication accommodation, please tell us when scheduling or contact us as early as possible.

Free language assistance and disability accommodations are available. Call (262) 261-8880.

How to Report a Concern or File a Grievance

If you believe WellifyCare Medical S.C. failed to provide communication assistance or discriminated against you, you may contact our Civil Rights Coordinator. Please describe what happened, when it happened, the people involved, and how we can reach you. You may submit a concern verbally or in writing, and we will provide reasonable assistance if you need help.

Civil Rights Coordinator
WellifyCare Medical S.C.
18200 W. Capitol Drive, Suite 200
Brookfield, WI 53045
Phone: (262) 261-8880
Email: info@wellifycare.com

You may also file a civil-rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights:

U.S. Department of Health and Human Services


Office for Civil Rights
200 Independence Avenue SW
Washington, DC 20201
Phone: 1-800-368-1019
TTY: 1-800-537-7697
Complaint portal: https://ocrportal.hhs.gov/ocr/smartscreen/main.jsf

Other federal or state complaint rights may also apply. We will not retaliate against anyone for requesting assistance, raising a concern, or filing a complaint in good faith.

Medical and Emergency Disclaimer

WellifyCare Medical S.C. does not provide emergency services. This website and its messaging channels are not monitored for medical emergencies. If you believe you are experiencing a medical emergency, call 911 or go to the nearest emergency department.

Information on this website is provided for general educational purposes and is not a substitute for individualized medical advice, diagnosis, or treatment. Using this website, submitting a form, or requesting an appointment does not by itself establish a physician-patient relationship. Care recommendations and outcomes vary by individual.

Telehealth services are available only when the treating clinician is licensed or otherwise legally authorized to practice in the state where the patient is physically located at the time of the visit. An in-person evaluation may be required when clinically appropriate or legally required.

Medical and Emergency Disclaimer

WellifyCare Medical S.C. does not provide emergency services. This website and its messaging channels are not monitored for medical emergencies. If you believe you are experiencing a medical emergency, call 911 or go to the nearest emergency department.

Information on this website is provided for general educational purposes and is not a substitute for individualized medical advice, diagnosis, or treatment. Using this website, submitting a form, or requesting an appointment does not by itself establish a physician-patient relationship. Care recommendations and outcomes vary by individual.

Telehealth services are available only when the treating clinician is licensed or otherwise legally authorized to practice in the state where the patient is physically located at the time of the visit. An in-person evaluation may be required when clinically appropriate or legally required.

Medical and Emergency Disclaimer

WellifyCare Medical S.C. does not provide emergency services. This website and its messaging channels are not monitored for medical emergencies. If you believe you are experiencing a medical emergency, call 911 or go to the nearest emergency department.

Information on this website is provided for general educational purposes and is not a substitute for individualized medical advice, diagnosis, or treatment. Using this website, submitting a form, or requesting an appointment does not by itself establish a physician-patient relationship. Care recommendations and outcomes vary by individual.

Telehealth services are available only when the treating clinician is licensed or otherwise legally authorized to practice in the state where the patient is physically located at the time of the visit. An in-person evaluation may be required when clinically appropriate or legally required.