Website Privacy Policy

WellifyCare Medical S.C. ("WellifyCare Medical," "we," "us," or "our") respects your privacy. This Website Privacy Policy explains how we collect, use, disclose, and protect information when you visit wellifycare.com or use its public forms and features.

This policy applies to the public website operated by WellifyCare Medical S.C. It does not govern protected health information ("PHI") that WellifyCare Medical creates or receives while providing health care. Our handling of PHI is described in our Notice of Privacy Practices. It also does not govern a separate website or nonclinical service operated solely by WellifyCare LLC.

1. Information We Collect

Information You Provide

We may collect information you voluntarily provide, such as your name, contact information, appointment-request details, feedback, and communications with us.

Do not use a general website form or ordinary email for emergencies or to send medical records, detailed health histories, payment-card information, Social Security numbers, or other sensitive information unless the form is specifically identified as secure. Use the secure patient portal or another method we direct you to use.

Information Collected Automatically

When you visit the website, our systems or service providers may automatically receive limited technical information, such as your IP address, browser and device type, operating system, referring page, pages visited, approximate location derived from IP address, date and time, and website-performance information. Cookies and similar technologies may be used for essential functionality, security, preferences, and limited analytics.

2. How We Use Information

We may use information to:

• respond to questions and appointment requests;

• provide, operate, maintain, and improve the website;

• communicate about services you requested;

• protect the website, patients, and practice from fraud, misuse, and security threats;

• measure website performance and understand general usage patterns;

• comply with legal, regulatory, and professional obligations; and

• enforce our agreements and protect our rights.

  
  

Submitting an appointment request does not guarantee an appointment and does not by itself establish a physician-patient relationship.

3. Cookies, Analytics, and Tracking Technologies

We may use essential cookies needed for security and website operation and limited analytics that help us understand website performance. If we introduce optional analytics or marketing technologies, we will provide choices when required by applicable law.

WellifyCare Medical does not sell your personal information. We do not use PHI for targeted advertising. We do not intentionally place advertising pixels or behavioral advertising trackers on authenticated patient-portal pages, telehealth sessions, secure clinical intake forms, or other pages where patients enter or access PHI.

Browser privacy controls and cookie settings may allow you to limit some technologies. Disabling essential cookies may affect website functionality.

4. How We Disclose Information

We may disclose information:

• to service providers that support website hosting, security, communications, scheduling, analytics, and other business functions, subject to appropriate contractual or legal safeguards;

• to health care providers and service providers when you ask us to coordinate or provide services;

• when required or permitted by law, legal process, or a lawful government request;

• when reasonably necessary to protect the safety, rights, or property of WellifyCare Medical, our patients, website users, or others;

• in connection with a merger, financing, reorganization, sale, or transfer of all or part of the practice, subject to applicable law; or

• with your direction or consent.

  
  

When a vendor handles PHI on our behalf, we address that relationship under HIPAA and our Notice of Privacy Practices, including through a business associate agreement when required.

5. Data Security and Retention

We use administrative, technical, and physical safeguards designed to protect information. No website, email, or electronic transmission is completely secure, and we cannot guarantee absolute security.

We retain information for as long as reasonably necessary for the purposes described in this policy and to satisfy legal, regulatory, accounting, security, and operational requirements. Clinical records are retained under separate health-record requirements.

6. Your Choices

You may:

• choose not to submit information through the public website;

• use browser settings to manage cookies;

• ask us to update or correct website contact information you submitted; or

• stop nonessential promotional email by using an unsubscribe link or contacting us.

Rights concerning your medical record are described in the Notice of Privacy Practices.

7. Children's Privacy

Our public website is intended for a general adult audience and is not directed to children under 13. We do not knowingly collect personal information directly from children under 13 through the public website without appropriate authorization. A parent or legal guardian should contact us to arrange care for a minor.

8. Third-Party Websites and Services

The website may link to patient portals, scheduling systems, social media, or other third-party services. Their privacy practices and terms govern information you provide directly to them. A link does not mean that WellifyCare Medical controls or endorses every aspect of the third party's service.

9. Changes to This Policy

We may update this policy when our website, practices, vendors, or legal obligations change. The current version will be posted here with its effective or last-updated date. Material changes may be highlighted on the website when appropriate.

10. Contact Us

Questions or requests concerning this Website Privacy Policy may be directed to:

Privacy Officer
WellifyCare Medical S.C.
18200 W. Capitol Drive, Suite 200
Brookfield, WI 53045
Phone: (262) 261-8880
Email: info@wellifycare.com